Shipping Policy
Roasting and processing time
Coffee is roasted fresh to order. Orders usually ship within 1 to 3 business days. Orders placed Friday evening or on the weekend ship the following week, on Monday.
Shipping rates
- 1 bag: $8.00 flat-rate shipping.
- 2 or more bags: free shipping, with or without a discount code.
Delivery times
After your order ships, allow for carrier transit time, usually a few business days within the US. Exact delivery times depend on the carrier and your location. Once your order ships, you'll receive a confirmation email with tracking information when available.
Where we ship
We currently ship to addresses in the United States only.
Damaged bags
If a bag arrives damaged, we will replace it. Email javageniusllc@gmail.com with your order number and a photo of the damaged bag, and we'll make it right.
Returns
Because coffee is roasted after you order, bags cannot be returned once roasted. If there's a problem with your order, contact us and we'll make it right.
Questions? Email us at javageniusllc@gmail.com.